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Privacy Policy

Privacy Policy
Effective Date: December 17, 2024

Welcome to Bacao! At Bacao, accessible via bocao.do, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1. Information You Provide

  • Personal Information: Name, email, phone number, address, and payment details.
  • Account Credentials: Username and password for your Bacoa account.

1.2. Information We Automatically Collect

  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on the app, and order history.
  • Location Data: Your location to provide accurate delivery services.

1.3. Information from Third Parties

We may receive information from third-party services you connect to Bacao, such as social media platforms or payment gateways.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.
  • Communicate updates, offers, and customer support.
  • Improve app functionality and user experience.
  • Prevent fraudulent activities and enhance security.

3. How We Share Your Information

We only share your data with:

  • Service Providers: Delivery partners, payment processors, and IT support services.
  • Legal Authorities: When required by law or to protect Bacao’s rights.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user in the Dominican Republic, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request information about how your data is processed.

To exercise your rights, contact us at info@bocao.do.

6. Cookies and Tracking Technologies

Bacao uses cookies to enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect the app's functionality.

7. Third-Party Links

Our app may contain links to third-party websites. Bacao is not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: info@bocao.do
Website: bocao.do